What is Supervisor Training?
- Earn a Certficate in Management & Supervision*
- Completion of all 8 topics is required to earn the Certificate
- Rolling sessions – jump in at any time!
Introduction to Supervision – Part 1
In this session, learn the non-negotiables of how we are expected to operate and conduct ourselves as leaders at Signature. We’ll also cover core employment laws that apply to every stakeholder such as the Family Medical Leave Act and the Americans with Disability Act.
Introduction to Supervision – Part 2
In this session, we’ll cover Signature’s Wage & Hour Policy, the Attendance Policy and the Harassment Policy in order to make sure you have the information and knowledge needed to effectively communicate and implement them in day-to-day operations at Signature.
Performance Management – Part 1
Get set up for success with some key information on effectively coaching and counselling for better outcomes. Also, get tips on providing feedback that improves performance and learn strategies for resolving conflict in the workplace.
Performance Management – Part 2
In this session, learn about the steps in the Progressive Discipline process and how to implement it! Also, get a handle on what constitutes harassment and know what to do if it happens.
In this session, learn about Behavior-based interviewing techniques and get information that you can use in your very next candidate interview. Learn how to ask questions targeted at the behaviors or qualifications applicants will need to be successful in the role, in order to find the best qualified candidates who both fit the job and the organization.
Conducting an Investigation
Conducting workplace investigations can be very challenging. While we can’t provide you with exact information to lead you through every piece of every investigation, this session will provide standard investigation procedures and a proven process to follow to help ensure success. In this session, learn the reasons to investigate, legal mandates, goals of the investigation and how to avoid common investigation mistakes!
Leadership Principles – Part 1
Being a new supervisor means that you may need to coordinate the efforts of others to get things done. In this session, learn about delegation of tasks and how to check in and hold others accountable for what you’ve asked them to do. Also, learn some key communication techniques to make sure your message is crystal clear.
Leadership Principles – Part 2
We know there’s lots to do and it’s easy to get pulled into the whirlwind of your day. In this session, learn how to make sure that you’re working on all the right things and spending an appropriate amount of time doing it.
- 8-week rolling program
- 30 minute sessions
- Live and interactive
- Delivered on-line
- All sessions are on Tuesdays at 2:00 Eastern Time
NOTE: Click each date link to register for the session(s) you wish to attend.
|Jul 14 | 2:00 Eastern||Introduction to Supervision – Part 1|
|Jul 21 | 2:00 Eastern||Introduction to Supervision – Part 2|
|Jul 28 | 2:00 Eastern||Performance Management – Part 1|
|Aug 4 | 2:00 Eastern||Performance Management – Part 2|
|Aug 11| 2:00 Eastern||Behavior-based Interviewing|
|Aug 18 | 2:00 Eastern||Conducting an Investigation|
|Aug 25 | 2:00 Eastern||Leadership Principles – Part 1|
|Sep 1 | 2:00 Eastern||Leadership Principles – Part 2|
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